Late Friday Afternoon Surprises (aka “Friday Night Frights)
The FCC has an interesting public relations habit of releasing important decisions late on Friday afternoon or early Friday evening after most people have shut down for the week. Sometimes the decisions are very problematic – real Friday night “frights.” The Commission has also traditionally used the day before holidays for issuance of controversial decisions. The thought is, I think, that by the time people come back to work, they will have digested the decision and some of the initial negative reaction will be reduced by the interval of time that has passed. These decisions are often worth a close look.
FCC Enforcement Bureau Recommends Allowing LECs
To USE LNP LSRs To Trigger Win-Back Campaigns
Late Friday afternoon, the FCC released an order from its Enforcement Bureau basically recommending dismissal of a complaint filed by several cable/VoIP providers
The cable providers (and other competitive carriers) send Verizon (and other local exchange carriers) LSRs (“local service requests”) when they win a customer and initiate the local number portability (“LNP”) process. The cable providers complained that Verizon is using the LSR information to trigger a “win-back” campaign to convince customers to reverse their decision to cancel their Verizon service.
(Click here to read more. . .)
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